1. Booking a Trip
The term “Trip” stated in these website and booking conditions is a representative form of any product itinerary or activities described on this website to buy or deal with us, including those which might otherwise be recognized as trekking, walking, hiking, climbing, sightseeing, mountaineering, tours, expeditions, as well as other adventure tour programs.
Confirmation of the email is officially the fastest way and an indication of your trip booking is accepted by the company after your booking proceeds are reviewed. From this date, you are ensured to become your trip definite.
2. Contract Formation
The contract comes into existence after accepting reservation details by Ace Vision Treks & Tours.
In fact, it is a condition in which both parties; the company and clients enter into a contract for its existence.
Prior to any trip booking confirmation, a contract comes into force, in other words, the company reserves the right in increasing and decreasing of listed brochure price.
Please be advised, in summary, that company would be a disclaimer of any warranty, collateral agreement, prior agreement, description of services or conditions, other than or expressed herein.
3. Deposit Requirement
a. Nepal trip confirmation payment
To secure your place and to process the confirmation of your booking for the Nepal trip, a non-refundable 20 (%) percent down payment of the total trip cost is required to make in advance, deposit to the company within two weeks’ time from the date of inquiry in accordance with the company policy as a per-person basis. It is proof that you are intending to plan a trip. We need generally advance payments on your behalf for fixing prior arrangements for hotel reservations, flight tickets, transportation tickets, permits, TIMS cards, etc. Your service arrangements are managed as quickly as after preceding the fund. The booking deposit is acceptable both through the bank transfer and by credit card (Visa or Master Card). The company does email for additional information regarding the direct money deposit details while proceeding with the booking.
b. Nepal trip final payment
The final remaining 80 (%) percent balance payments for trekking, tours, climbing, expedition, or any kind of trip can generally be made upon your arrival in Nepal prior to the initial departure date of any trip. The final trip documentation will be issued after full payment. You can make your payment by bank transfer, travel check, cash, or credit card. The surcharges of 4% will be added while making your payment (applicable for withdrawal and deposit with the objective of trip extension, final balances as well as miscellaneous purchase). The Surcharge is imposed by the credit card payment service provider (your payment is received through Mega Bank Limited, our credit card payment service provider).
c. Tibet / Bhutan/ India Trips
For Tibet, India, and Bhutan trips, 100% payments are required within a month before starting any trip.
4. How to pay your deposit
A. Bank Transfer-
Account Holder’s Name: Ace vision Treks & Tours (P) Ltd.
Account No: 0570010026563
Bank’s Name: Mega Bank Nepal Limited
Bank's Address: Bhagawati Marga, Thamel Kathmandu
SWIFT CODE: MBNLNPKA
B. Payment by credit card-
After your arrival in Kathmandu, you can pay through your card in our office.
Note: Please do not transfer your amount to another bank account other than the above-mentioned details. Even in case if you receive an email that requests you to transfer to any other bank account. Please immediately contact us!!
5. Last Minute Booking
We, Ace Vision Treks & Tours Pvt. Ltd. accept your last-minute booking only in the case of Nepal Trips. But last-minute booking will not be acceptable for India, Bhutan, and Tibet trips.
6. Refund/Trip Cancellation
No refund will be made for a 20% deposit amount in case of cancellation of trip for any other else reason but we are flexible to postpone your trip in any later days. Having paid the full amount of any trip, you will get your money back but still, the cancellation charge (20%) is invoiced to you. Written notification of your cancellation should be made to cancel any trip.
7. Supplement Charge
On your holiday tour/tour packages, rooms are provided on a twin-sharing basis. Thus, a Single room supplement charge will be imposed on a client who does not have another tour participant to share a room with.
8. Incomplete Tour
No refund will be made to the client who drops out from the journey regardless of whatever portions remain unused in the journey.
9. Unforeseen Circumstances
If Ace Vision Treks & Tours Company cancels your trip because of unforeseen circumstances like war, natural disasters, conflict, unfavorable climate, etc. We will be happy to refer you alternative trip of a similar standard. Even if this doesn’t fit your personal interest, all money paid by you to our company will be refunded. But remember, any other expenses incurred by you as a result of this booking are entirely your responsibility.
10. Client’s Responsible
A tour/trek guide who represents Ace Vision Treks & Tours Company deserves all authority during your tour.
11. Travel Insurance
You must purchase a comprehensive travel insurance package against medical, natural calamity, helicopter evacuation, personal accident, trip cancellation, etc. This is strongly suggested for all our clients.
12. Travel Amendment
The trip amendment is an obligatory condition in which the trip itinerary should be changed because of undesirable circumstances that appeared at the time of trip commencement. The factors beyond our controls make hindrance to operate trips such as weather conditions, landslide, etc. in such case; the clients are advised on time by the company.
If clients want to amend the trip because of their personal reasons, you should send a trip amendment notification to the company in writing. Then the company will make the necessary amendment. The following fee structure will apply for the amendment of the trip.
Booking amendment requests made by clients 30 days or more prior to your original trip Departure- $50.00 USD per person.
Booking amendment request made by clients less than 30 days of your original trip departure- charges as per cancellation fees.
For making amendments within 10 days of the trip departure, the cost of the amendment may be higher depending upon the company’s arrangements with other parties such as airlines, hotels, Guest Houses, or operators of various activities.
Please note that the new trip price will apply to the reservation for booking amendment from the time of original booking to the time of the amendment in the case of any trip price change. Likewise, these fees depend on any charges imposed by the hotels, and other suppliers to the company
13. Paper & Documents
All necessary documents should be presented in sequence for example to issue visas, necessary permits, etc. We’re not accountable in case of any trip formality not completed in time before the trip departs in the absence of essential paper and documents.
14. Flight delay/Cancellation
There is virtually the possibility of flight delay or postponement for notorious weather in the Himalayan regions which could be happened, in particular, In the Everest region (Lukla), Jomsom, Dolpa, Simikot, and Jumla region, etc. In such a case, your itinerary will be modified. However, in case of delayed return flights, the client is responsible to bear all other additional expenses including food and accommodation. Also, if you wish to make alternative, arrangements such as a Helicopter flight to avoid flight delays, all additional costs would be your responsibility. Additionally, we do not accept any responsibility for costs incurred as a result of a missed international flight but would assist to make alternative arrangements wherever possible. Please note that while on the field, You may have to make some changes in the itinerary due to unforeseen circumstances.
15. Social Responsibility
we, ACE VISION TREKS & TOURS PVT. LTD.'s mission is to finance its community enhancement programs through the revenues generated by tourism. The proceeds from any what we organized the tour and trek goes 10% directly to uplift the educational status of needy children of rural areas of Nepal through Ace Vision helping foundations.
If you have any queries, please contact us without hesitation!!